How to verify your account

You need to verify your account in order to prevent any kind of fraud with your game account and to confirm your age (you must be of legal age). Verification is necessary so that only you can withdraw money from your game account, and no one else can take advantage of this opportunity. After verification your game account will be linked to your card, wallet and will contain data known only to you. It is enough to perform this procedure once.

To verify your account please follow the steps below:

Step 1: Fill out your profile completely in the game cabinet and confirm your e-mail.

Step 2: Take high quality photos of your document to confirm your identity:

Passport (1st and 2nd spread, or 1st, 2nd and 3rd spread if you are over 45)
International passport (first spread)
ID card (front and back)
Driver's license (front and back)
Permanent / temporary residence permit (front and back side)

Any of these documents is suitable for verification.

To add identity documents, use the section "Verification - "Identity" - "Personal documents". To add additional documents, use the "Verification" - "Identity" - "Other" section.

You will be informed about the status of your verification by email, and you can also keep track of the status in your personal profile on the Pokerbet website.

Please note! Photos of documents must be:

in color
all 4 corners of the document should be visible

The image must be:

clear (without blurring and glare)
uncropped and unedited (without using a graphic editor)
without any extra objects on the document

Passport example:

Example of an international passport:

Example for ID card:

Example for driver's license:

Example for residence permit:

Step 3: After verifying your identity, you should verify the payment method from which the deposit/withdrawal will/was made.

In our Knowledge base you can find detailed instructions and examples of how to verify your payment method.

To add documents, please use the "Verification" - Payment Method" - "Other" section.

You will be informed about the status of your verification by email, and you can also keep track of the status in your personal profile on the Pokerbet website.

Step 1: For a card with a name, you need to take a photo of the physical card / screenshot and upload them so that the card number (first 6 and last 4 digits of the number) and the name of the cardholder are visible at the same time.

Important: The cardholder's data must necessarily match the data of the owner of the game account.

Bank card with name:

Step 1a: For a card without a name, you need to add a screenshot / electronic statement, where your full name and card mask (first 6 and last 4 digits of the number) will be visible at the same time.

Important: The cardholder's data must necessarily match the data of the game account holder.

Bank card without a name:

Statement:

Step 1b: E-wallet. Make high-quality photos / screenshot of the entire screen in the personal profile of your wallet, where your name, surname, e-mail or wallet number will be visible, depending on the payment method you have chosen.

Important: The data of the wallet owner must necessarily match the data of the owner of the game account.

E-wallet:

Please note! Photos of documents must be:

in color
All 4 corners of the document should be visible

The image should be:

Clear (without blurring and glare)
uncropped and unedited (without using a graphic editor)
without any extra objects on the document

If you have any further questions, please contact Pokerbet Support at [email protected] or via live chat.